An important aspect of the CD Construction culture is to ensure the best outcome. We will identify the objectives and concerns of all stakeholders and ensure these are given full consideration in the delivery of the Project. This process leads to effective non-adversarial relationships and a collaborative working environment. CD Construction will also:

• Provide a commitment to effective leadership through defined accountabilities and authorities
• Ensure staff are suitably trained for their roles
• Provide clear channels of communication that build effective working relationships
• Ensure that our customer’s objectives for the Project are understood by the whole project team
• Include all stakeholders in the project decision-making processes
• Provide a framework for resolving differences through discussion
• Ensure the project team embraces and fulfils these commitments

A fundamental part of our role is to engage with all stakeholders, keeping everyone informed of what is happening on a project. Reports on our projects are usually provided on a fortnightly basis. To supplement these reports regular meetings are held throughout the project, which will focus on central issues that need to be resolved.

The aim is to provide an effective level of two-way communication, helping the project team to collaboratively minimise disruption to the work environment whilst also maximising the efficient completion of the project.

It is anticipated that, as the construction market gains momentum, suppliers and subcontractors may struggle to maintain the ability to deliver quality products and workmanship and to keep up with growth and demand. With this in mind we have implemented the following:

Procurement

We have established a procurement function that focuses on identifying areas within the business that has supply chain issues and works to rectify this by sourcing quality subcontractors or suppliers.

Project Controls

These include a pre-qualification process for subcontractors; monitoring their quality and health and safety compliance, and appointment on terms intended to maintain a focus on excellence in their delivery.

Planning

Disclosure on a regular basis to our supply chain partners our forecasting and other planning tools to enable them to plan and grow their businesses. Our view is that if each of our subcontractors and suppliers are able to grow their business in a planned and stable manner this can only increase our delivery capability.

Selection of the supply chain is undertaken in an open and professional manner allowing full transparency for all parties. We ensure only ‘best for project’ selections are made.

Other building companies can promise you they'll deliver on time, budget and to the required quality, just like we can - however, we aim to go the extra mile and believe the best outcome is your positive experience during your build process with CD Construction.

A truly customer-focused main contractor, we make, and keep, our CD Construction customer promise regarding your expectations during delivery, then we communicate to ensure our 'no surprises' philosophy is upheld.

Of course, we believe in all the other important outcomes like safety, quality, programme, budget, reporting and communication, employee retention and engagement and subcontractor partnerships that all add up to a great customer experience.

Our customers are the backbone of our business. In fact, without our customers we wouldn’t have a business. They are the most important visitor we have on any of our sites, and the most important phone call or email during the course of any given day.

We work hard to ensure our customers have an exceptional experience during our projects – a positive customer experience is the best outcome our team can achieve.

If you're looking for a general contractor who gets the job done, we'd like to talk to you.